November 2009 should go down as a sea change month for wireless and broadband competition in Canada. It sure has been an awesome start to the month for our team at TELUS.
Two new national networks (ours is better of course) that erase the competitive advantage Rogers has had on GSM. New international roaming agreements across 200 countries, competitive supply of iPhones, Android phones and a range of other devices. Massive extension of the new networks deep into rural and remote areas that were previously unserved in terms of broadband coverage.
On November 5th, TELUS launched a network that is clearly top tier in the world. It’s a network that allows Canada to leapfrog to the top of the heap when it comes to broadband wireless infrastructure. Infrastructure that is available on a competitive basis. That's not debatable anymore. Network equipment vendor Huawei in a full page ad last week, described it as "one of the fastest and most advanced cell phone networks on the planet."
How big? Try 1.1 million square kilometers big. That's 4X the size of Rogers 3G network. And its way ahead of the 3G networks in the USA. How did we get there? Competition and a billion dollars of private investment made this happen in the middle of the biggest recession in a generation.
Now that should be cause for celebration for everyone who was concerned that there was not enough competition in the market, or that Canadian broadband infrastructure has been lagging our trading partners, or that subsidies are needed to close the broadband gap. No matter your point of view on that, clearly all those items on that wish list just got checked off. Again as a result of private investment and the need to respond to existing competition.
But in Ottawa, the big noise around broadband and wireless is not the fact we have brand new leading edge networks but rather on the impact of the CRTC's decision that found Globalive, a prospective new wireless entrant, non-compliant with Canada's foreign ownership laws because Orascom a global carrier with 15 times the number of subscribers TELUS has, controls 82 percent of Globalive’s capital structure. This (the CRTC decision) is not really surprising, given that the evidence presented by Globalive itself, in an open and transparent hearing, proved beyond any reasonable doubt that Globalive was way offside. Not a little offside but miles off side. Yet somehow this seems to be everyone's fault but Globalive's.
So ignoring evidence that, with or without Globalive, there will be 4 to 6 competitors operating in most urban markets in 2010 and from 2 to 4 in most rural and remote areas, rhetoric has reached epic heights about a failure of Government policy unless Cabinet turns a blind eye to Globalive's obvious non-compliance. Never let the facts get in the way of a good story! In some quarters, Cabinet is being called upon to overturn a legal decision of the CRTC, even though that would fundamentally undermine the law and gut the ownership rules that apply to every telecom and wireless carrier, broadcaster and cable company now operating in Canada. All to ensure an ineligible foreign carrier, Orascom, can enter the Canadian market with a capital structure not permitted for every other company in Canada. Let’s call it the Globalive “special”.
There is a lot of noise about the loss of a competitive market if Orascom is not allowed to play by its own set of rules. In fact, the front-page story in the National Post on November 5 was not about the launch of new advanced networks that have already brought an end to Rogers GSM monopoly, but about the fall out from Orascom's now obviously ineligible participation in the AWS auction. An auction process that Financial Post editor, Terry Corcoran referred to as a "as a distorted shambles in which prices were grossly exaggerated by Mr. Sawiris' (Orascom's) authorized participation." Authorized but ineligible as it turns out.
The AWS auction has been a sore point with TELUS. NERA estimated those "grossly exaggerated prices" cost the industry over $2 billion in overpayments because of flawed design and cost TELUS an extra $400 million from inflated prices, including from a bidder that had no right, it now seems, to have been in the auction in the first place. To realize we were forced to pay that penalty because, in part, a key bidder was ineligible to participate is a bitter pill to swallow.
How much is $400 million. It’s almost twice as much as the Government of Canada is prepared to allocate to broadband stimulus/expansion for fiber and wireless. $400 million we can't spend to expand fiber in our own IPTV network expansion to compete with cable in the the TV business.
There should be no sympathy for Orascom. It placed a bet it could get into the market with a plan that was offside. It can't claim the CRTC process was a surprise. All bidders knew that the CRTC requirements were part of the compliance regime. It made a risky decision and lost. It can hardly be surprised irrespective of the PR noise it is now pushing out.
Face it, it would be pretty hard to imagine that any Canadian lawyer or bank, faced with a plan where 82 percent of the capital structure was foreign controlled, wouldn't have advised that the Orascom/Globalive game plan was a very high risk proposition. Orascom rolled the dice. In fact most critics of the CRTC decision actually agree the CRTC had no choice under the law but to reach the conclusion it did reach.
But now the CRTC is being painted as a villain for upholding the law, and Cabinet is being asked to essentially ignore the law in order to help Orascom enter a market in a way other foreign carriers are prevented from. I bet Cabinet won't get sucked in. The law is the law. And right now it's a law that every wireless and telecom carrier, cable company and broadcaster is forced to abide by.
Moreover, if Cabinet were to overturn the CRTC and allow Globalive to operate with control of 82% of its capital structure held by one foreign carrier, it would automatically trigger MFN clauses in NAFTA and violate other commitments made by Canada under the GATS. The CRTC would be forced to allow companies like Viacom or Disney similar rights in broadcasting because the criteria it rejected would now guide all future proceedings.
Effectively to make Orascom Canadian, Cabinet would have to gut all laws regarding foreign ownership in the communications sector, turning every carrier’s business strategy on its head. That's not about to happen. Orascom's problems are of it's own making and these are problems it could fix without standing the rule of law on it's head. It's not going to happen because it does not need to happen to ensure competition.
Clearly competition is operating with all engines firing. First, lets go back to the GSM monopoly Rogers has. It’s dead and buried as a result of competitive investment that had to be made irrespective of the auction. Open access? Can you say Android? Network supply? Start with the TELUS and Bell builds that cover around 90 percent of the population on HSPA and HSPA plus and that's global superiority that is top tier. Add Rogers HSPA and HSPA plus network across Canada and coverage with the fastest and most innovative networks on a competitive supply basis is a fait accompli. That's three national networks all on the latest HSPA technologies.
Now add Videotron in Quebec and you have even more competitors there. MTS Allstream and SaskTel already dominate in terms of market share in Manitoba and Saskatchewan so add even more competition there as well. (p.s. how did the auction policy ever decide that the dominant carriers in these two provinces were new entrants?)
Assume Shaw and Eastlink will move in the west and Atlantic Canada. Both have spectrum and Shaw just launched a $600 million debt offering. Remember too that under the auction rules cable companies get preferential treatment as new entrants. Under the policy cable companies get government help to compete. I am not making this up. It’d be nice if TELUS got the same deal in TV but those are the auction rules.
But what about real "new entrants" you might ask? Well the other new entrants are not going to be hurt if Orascom refuses to abide by the rules and goes home. In fact they become the big winners. According to a recent report by The Convergence Consulting Group, if Globalive does not enter then new entrants like Dave and Public Mobile probably add another 900,000 subscribers.
So even without Globalive we can expect at least 3 incumbent national carriers, new cable entrants in addition to Rogers across most regional markets and new national players like Dave and Public Mobile. That suggests 4 to 6 competitors in every major market in Canada and from 2 to 4 in rural areas. All without any need to gut our laws to fix Orascom's obviously offside business case.
This month while countries like Australia are pouring billions into broadband subsidies, private investment may have just closed 40% of Canada's broadband gap and is extending wireless broadband on a competitive basis to over 90 percent of Canadians. All with private money and all compliant with Canadian laws. That's a remarkable achievement. So here's the big question for Ottawa before it takes a step that is as irrevocable as it is unnecessary. Does anyone really believe Orascom/Globalive would ever had gone deep into our rural areas or is it just another urban play? Testifying before a Senate Committee, a Globalive executive tried to deflect the question by saying that service in those areas is very challenging economically. Really? Putting aside that astonishing statement of the obvious, if there are going to be 4 to 6 competitors in every urban market, is it worth breaking the rules for Orascom in a way that changes the game for scores of Canadian companies that have abided by the law?
This is a matter of law not policy and if policy dictates a change in the law that's up to Parliament to enact.
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Where is the national competition between the 3 incumbents?You have virtually all the same prices so in my eyes there is none.Prices are still high.
ReplyDeleteThat is a lot of spin for one blog entry. When the CRTC interprets facts in the way the 3 incumbents like, it's just "upholding the law"? If the cabinet interprets facts in the way the 3 incumbents don't like, suddenly the world changes? The telecom rules apply to the broadcasting industry? New wireless entrants have to serve suburban Churchill before they serve central Winnipeg? Canadians have so much wireless competition, who needs more? This is all getting pretty silly.
ReplyDeleteThe big argument that the big 3 incumbents keep making every place they can is that Orascom made a big loan to Globalive, so Orascom must control Globalive. The CRTC apparently bought the 3 incumbents' argument. But, they had no choice except to buy it? Please. If the bank gives me a mortgage for 82% of the cost of my house, it's not exactly controlling me. It's not telling me what I can do in which room, who I can invite over, what colour I can paint my house, what furniture I can put inside, or anything else.
As for DAVE and Public Mobile launching, seems to me that TELUS's friends at Rogers have been after the CRTC to start the same kind of review on them next. Good team play by the incumbents. But that's not competition.
If the bank was Orascom, apparently they not only gave you 82% of the cash, which of course the banks can't do either in this country, but they also would be telling you what colour to paint your house e.g., the Wind brand, what appliances you use, where you buy your furniture and who you can invite over (Orascom restricted who could be eligible purchasers). Have a look at the record my friend, I have, and it ain't pretty. This isn't spin, it's disclosing a complete scam. Had enough of those?
ReplyDeleteJust because you keep saying things doesn't make them true. Like someone else commented, there isn't much competition when your prices are all the same. That's like saying there is plenty of competition between Imperial Oil, Petro Canada and Shell...not!
ReplyDeleteIt's okay, I understand you're just a scared Telus employee that's worried about losing your job when real competition comes into place and Telus is squished.
Sorry, I'm not a scared telus employee, just someone who happens to think that the rules are the rules until the rules change. I think they should change. Whenever you allow people to circumvent them without changing them - bad things happen. Read the record of this thing. It's unbelievable and everything I said is true.
ReplyDeleteHere's the decision:
http://www.crtc.gc.ca/eng/archive/2009/2009-678.htm
The transcript is long, but Globalive was trying to pull a fast one.
There are 3 or 4 other new entrants who will launch it appears in the next while and they are compliant. Are you an employee of Globalive?
Classic Telus line at the end of a giant blog entry: "This is not spin, it's disclosing a complete scam." There is a scam all right, but it's not the one the 3 incumbents are spinning.
ReplyDeleteSeriously, though. Orascom told Globalive what appliances to use? It was Orascom's idea for Globalive not to sell out to the 3 incumbents? WTF? You might as well go back to trying to convince us that the Cabinet rulings you don't like are going to "gut" the law. It's just the same lines over and over again. But it doesn't start to be true just because you repeat it 100 times.
Oh, and I did click through the transcript. Giant surprise: it's basically the incumbents telling the CRTC what to do and how the decision should read. I am not making this up. Those who have not read it, the link is easy to find if you google. Highly worth it. The rules are the rules? Sure, the incumbents are all about the rules, as long as the CRTC applies them the "right" way.
Henessy . . you are sad, sad, sad little man. How is it possible to have a rational debate with someone so delusional?
ReplyDeleteI bet that if 10,000 canadian wireless "customers" NOT wireless "employees" comment on this blog only the few k-holes that work for rogers,telus and bell will agree with your crap. EVERYONE else DISAGREES you, you low-life. Real canadians who have been putting up with this crap for so long would spit in your coffe if given the chance. lol!
ReplyDeleteOMGN I don't even believe you said "undermind the law" in your post. You sir, should be ashamed of yourself.
ReplyDeleteWow, those are some ugly, ugly comments. It's ok if you disagree with the man, but the personal attacks are unwarranted and disrespectful.
ReplyDeleteAnyway, this is a good article and I enjoyed reading it.
So Telus deploys its HSPA network (a partnership with Bell as far as I can remember) and now we suddenly have competition in Canada? I still see only two national HSPA networks (Rogers and Bell/Telus). The regional players are just that... regional players. And they have already said that they will be targeting only small niches. That is not competition my friend. Far from it.
ReplyDeleteGood Morning Mr. Hennessy. It is Tammy Flores here. I thought that since Mr. Johannsson would not come back on www.windmobile.ca it would be a good idea for me to come to you.
ReplyDeleteFirst of all, it sounds like to me you are complaining because no one is paying attention to you. I am pay very close attention to you. The issue here with respect to the CRTC’s has nothing to do with following the law and everything to do with your efforts to stop the competition. You would have people believe it is about foreign ownership... the other new entrants would say, "things aren't fair". Don't get me wrong, I think foreign ownership rules are extremely important to Canadian Heritage. My problem is that Industry Canada and the CRTC use the same test to determine weather or not a company is Candian or foreign owned. The fact that Telus instigated a public review of Globalive's ownership... and the CRTC implemented the frame work to do that... which it has never done before... that's where I have the problem. It is like you are basically saying the government doesn't have enough good judgment. You of all people know that there has been a pushing and a shoving since 2006. The CRTC has resisted the change the government directed it to implement. WHY??? Because of the affect it would have on the stakeholders being Bell, Rogers and Telus. The Honourable Tony Clement already made his decision in March of 2009. If he succumbs to your influence then it would say to all Canadians and the world for that matter that he didn’t know what he was doing to begin with. I don’t think he is ready to embarrass himself that way just because of the pressure you are putting him under. Also, I don’t buy into your speculations as to why the government made the decision it did in March. What you say is your spin on things, not the facts.
You would have people believe that the CRTC had no other choice under the law, but I say that the area of law that you and the CRTC is hanging your hat on is open for interpretation. It is subjective... a matter of opinion. Mr. von Finckenstein, himself, in paragraph 34 of the ruling said that there was no definition of control in fact. Then he went out of the way to try to make a definition because of your influence. Whereas Industry Canada, when it made it’s decision with respects to Globalive, were not influenced by you or any of the other incumbents.
Why do you think that the government has not amalgamated Broadcast and Telecom to be regulated under the same laws like you wanted and threatened to go to court over. I’ll tell you why. It is because the CRTC regulates content in the media, (that's why they report to the Ministry of Heritage for those issues) and they control the medium in which it is delivered???? I understand that the country should not give up the ownership of such a vital industry as telecommunications, but that is not what is happening here. The CRTC reports to Industry Canada for telecommunications because it is strictly a technical field. There are no cultural issues at stake here. The incumbents, such as yourself, sell both communications and deliver media. That's why you have different rules. Globalive is only delivering communications.
Mr. Hennessy, you should be more focused on the product you are selling Canadians. Stop with the witch hunt. BTW... whoever is doing your new ad campaign... it is creepy... I suggest you change it.
Good Morning Mr. Hennessy. It is Tammy Flores here. I thought that since Mr. Johannsson would not come back on www.windmobile.ca it would be a good idea for me to come to you.
ReplyDeleteFirst of all, it sounds like to me you are complaining because no one is paying attention to you. I am paying very close attention to you. The issue here with respect to the CRTC’s ruling has nothing to do with following the law and everything to do with your efforts to stop the competition. You would have people believe it is about foreign ownership... the other new entrants would say, "things aren't fair". Don't get me wrong, I think foreign ownership rules are extremely important to Canadian Heritage. My problem is that Industry Canada and the CRTC use the same test to determine weather or not a company is Canadian or foreign owned. The fact that Telus instigated a public review of Globalive's ownership... and the CRTC implemented the frame work to do that... which it has never done before... that's where I have the problem. It is like you are basically saying the government doesn't have enough good judgment. You of all people know that there has been a pushing and a shoving since 2006. The CRTC has resisted the change the government directed it to implement. WHY??? Because of the affect it would have on the stakeholders being Bell, Rogers and Telus. The Honourable Tony Clement already made his decision in March of 2009. If he succumbs to your influence then it would say to all Canadians and the world for that matter that he didn’t know what he was doing to begin with. I don’t think he is ready to embarrass himself that way just because of the pressure you are putting him under. Also, I don’t buy into your speculations as to why the government made the decision it did in March. What you say is your spin on things, not the facts.
You would have people believe that the CRTC had no other choice under the law, but I say that the area of law that you and the CRTC is hanging your hat on is open for interpretation. It is subjective... a matter of opinion. Mr. von Finckenstein, himself, in paragraph 34 of the ruling said that there was no definition of control in fact. Then he went out of the way to try to make a definition because of your influence. Whereas Industry Canada, when it made it’s decision with respects to Globalive, were not influenced by you or any of the other incumbents.
Why do you think that the government has not amalgamated Broadcast and Telecom to be regulated under the same laws like you wanted and threatened to go to court over. I’ll tell you why. It is because the CRTC regulates content in the media, (that's why they report to the Ministry of Heritage for those issues) and they control the medium in which it is delivered???? I understand that the country should not give up the ownership of such a vital industry as telecommunications, but that is not what is happening here. The CRTC reports to Industry Canada for telecommunications because it is strictly a technical field. There are no cultural issues at stake here. The incumbents, such as yourself, sell both communications and deliver media. That's why you have different rules. Globalive is only delivering communications.
Mr. Hennessy, you should be more focused on the product you are selling Canadians. Stop with the witch hunt. BTW... whoever is doing your new ad campaign... it is creepy... I suggest you change it.
Ms. Flores I find your post creepy. You seem to think that Canada shouldn't have an indepenedent regulator and that the rule of law should be ignored. I don't know what totalitarian anarchist planet you live on, but here on Planet Earth history teaches us the end does not necessarily justify the means.
ReplyDeleteTo the above comment. Tammy Flores here. You must be from Jupiter where you get stupider. I went to college where I got more knowlege. I never, ever said that Canada shouldn't have a regulator or that the rule of law should be ignored. What I said was that in this case their was influence. Depending which side of the fence you are on, influence happens. In this case the influence was because of the situation. What was the situation? The incumbents didn't like the policy direction the government gave the CRTC to implement. Because the CRTC consults with the incumbents (stakeholder's) before it would implement, we have the situation where there was no will to implement. We have to beware of that type of influence because it is against public interests.
ReplyDeleteTammy, the incumbents pushed for the Telecom Policy Review and the policy direction. What the incumbents don't like is changing the law for Orascom and Orascom alone and not everyone else at the same time. It isn't really complicated. Orascom said in 2008 that it wanted to control the day to day management and operations of Globalive. How was that going to fly when they cannot, as a matter of law, control Globalive in fact. The only influence it seems to me is exercised by Orascom and that's over Globalive.
ReplyDeleteTammy here. That's a matter of opinion isn't it???
ReplyDeleteIt's not opinion, when they say that's what they are doing is it? You selectively try to misrepresent what you consider to be facts.
ReplyDeleteSubjectivity is subjective... facts are facts.
ReplyDeleteWhat is subjective? Naguib Sawiris says in his presentation in Barcelona that he wants to manage the day to day operations of the properties he invests in. He holds more than 80% of the capital structure of Globalive, he controls the brand, he picks the network. Those are the facts.
ReplyDeleteBut does he control the day to day operations?
ReplyDeleteReally, what do you think. Tammy seems to contort herself into a pretel saying no,but I leave it you.
ReplyDeleteCome on.
ReplyDeleteRead the thing.
Naguib Sawiris says in his presentation in Barcelona that he wants to manage the day to day operations of the properties he invests in. Google it! It was in the Telus letter in April. This is a joke!
RockJock - where are you?
Tammy? Where are you? Please give us the "facts"!
ReplyDeleteOops! Tammy is missing. Fair enough, it's Friday after all.
ReplyDelete